Welcome to Belesu.in. Our Returns and Delivery Policy outlines the terms and conditions regarding product returns, exchanges, and delivery of your orders. By placing an order on our website, you agree to comply with this policy.
- Return Eligibility: We accept returns and exchanges for Academic Book/s within 7 days of period from the date of delivery. To be eligible for a return or exchange, the product/Book must be unused, in its original packaging, and in the same condition as received.
-Return Process: If you wish to return or exchange a Book, please contact our customer service team on 9902383451 within the return period to initiate the return process. You may be required to provide proof of purchase and reason for return. Our Customer service team will guide you on return procedure.
-Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping method and retaining proof of postage for your return shipment.
- Refunds: Upon receipt and inspection of the returned Book, we will process your refund with 5 - 7 Business Working days or exchange as per our refund policy. Refunds will be issued to the original method of payment used for the purchase or easiest way for the customer based on information taken by our customer service team.
4. Refund Policy:
-Refund Eligibility: We offer refunds for eligible returns within the specified return period. Refunds are issued for the purchase price of the returned Book, excluding any shipping charges.
- Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed with 5 - 7 Business Working days and credited to the original method of payment used for the purchase or easiest way for the customer based on information taken by our customer service team.
5. Contact Us:
If you have any questions, concerns, or feedback about our Returns and Delivery Policy, please contact us at kannada@belesu.in or call us on 9902383451
By placing an order on our website, you acknowledge that you have read and understood our Returns and Delivery Policy and agree to comply with its terms and conditions.